Process file AKO-SAS-SSS-2026-07 · offered to BPO service providers
SaaS Software
Sales Support
An outsourced software sales floor for akontec.store — selling, converting and retaining a catalogue of 105 products, on a fixed monthly seat rate with commission on what the desk closes.
The proposal
Four things to read,
in this order
Akontec holds the catalogue, the storefront and the commercial risk. The partner holds the floor, the people and the supervision. Everything below sets out where that line falls.
The project
What akontec.store is, what sits in the catalogue, why the selling motion is being placed with a partner, and the shape of the engagement.
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02Scope of work
The three functions, their workstreams and published standards, and the limits of the mandate — what the desk may do and what it may never do.
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03Commercials
Seat rates by function, the variable scorecard, the commission ladder, the billing calendar and a calculator you can run against your own seat count.
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04Partnering
Pod structure, shift coverage, the product academy, service levels, eligibility and the forty-day mobilisation calendar.
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Why it is worth a floor
Three things ordinary outbound does not have
The billing is fixed first
Seventy per cent or more of the monthly invoice is payable against a staffed, certified seat, whatever the storefront did that month. The partner is not carrying revenue risk on a product it does not price.
The desk can actually close
Self-serve tiers are paid for by card on the storefront, so a conversation can end in revenue the same day. That is why commission sits on top of the seat rate here — the seat is paid for what it produced, not for a handover.
The book compounds
Every customer closed this month becomes next year's renewal, and the same partner is paid to hold it. Addressable work grows without being prospected for, which is why mandates here are extended rather than re-tendered.
Questions
Asked before signing
Do we need software experience?
No. Akontec runs a three-tier product academy before any seat goes live and certifies two of your own people as internal trainers during the first batch. What you need is a floor that can sell and write English properly.
Can we take just one function?
Yes. Functions are allocated singly, in pairs or together. A first-time partner is allocated one function and up to fifteen seats until the first full scorecard month; running all three adds half a point to every commission rate.
When is commission actually paid?
A transaction in month M clears the thirty-day refund window during M+1 and settles with the M+2 cycle. A refund or chargeback inside sixty days reverses it in full; an account that churns inside ninety days reverses half.
Who owns the customer?
Akontec throughout. The partner works inside Akontec-provisioned systems with role-scoped access, never sees payment details, and does not contract with, invoice or solicit a customer directly.
What does it cost us to start?
A one-time induction fee of ₹1,50,000 per function and your own recruitment and payroll through the mobilisation window. There is no security deposit, no retention against invoices and no charge for tooling or data.
Functions are allotted against signed agreements,
in the order they are received.
Rates and allocations hold for forty-five days from the date of issue.